Prescriptions

The easiest ways to order repeat prescriptions are:

using your NHS account (through the NHS website or in the NHS App). using the GP online system:

• Patient Access

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

We do not take repeat prescription requests over the phone or email.

Collecting your prescription

Information:

• You can usually collect your prescription 2 working days after you have ordered it
• You will need to choose a pharmacy to collect your prescription from
• We call this nominating a pharmacy

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at any pharmacy that accepts repeat prescriptions

Electronic Prescription Service

Nominate a pharmacy

Your GP can send your prescription straight to a pharmacy electronically, to save you coming to the surgery to pick it up. In order for this to happen you need to nominate a pharmacy to do this please log in to the online service, SystmOnline. You can then pick up your medication from there, and it will save you a trip to the surgery. For more information, please visit the NHS Electronic Prescription Service information page.

Paper prescriptions can also be sent straight to your preferred pharmacy.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

Go to Medicines A to Z. If you would like to speak to someone at the GP surgery about your prescription:

phone us on 01234 567 890